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As an Enterprise Content Management solution managing content from various sources, of various formats, and in various languages, Alfresco aims to structure, protect and make data available to end-users and to other applications. Search and related functionality like facets, suggestions, highlights are important pieces in realizing these goals, in both structured (metadata/properties) and unstructured (content)...
Last month, we hosted the webinar “Knowledge Management Tips to Improve Employee Experience in 2021, together with Lucidworks. In the past, we already addressed today’s challenge companies are facing: finding and getting employees the information critical for their jobs. Just mentioning a few of our titles if you are interested in refreshing your readings – From Enterprise...
More than half (54%) of global information workers are interrupted from their work a few times or more per month to spend time looking for or trying to get access to information, insights, and answers. The problem: old keyword-based enterprise search engines of the past are obsolete. This information is typically available within the organization...
Over three years ago, AIIM introduced the concept of Intelligent Information Management, or IIM, and began researching the connections between IIM and Digital Transformation. The definition of Intelligent Information Management is a set of processes and underlying technology solutions that enable organizations to manage their data. IIM refers to how both content and data are managed...
The teleconferencing company Zoom has seen a massive increase in profits and has doubled its annual sales forecast, driven by a surge in users as more people work from home and connect with friends online during the coronavirus crisis. (Source – Zoom booms as teleconferencing company profits from coronavirus crisis – The Guardian) There is enough...
Last year, we addressed the rhetorical question Do workers still waste time searching for information? Depending on the (digital) nature of your business, any number between 10 to 30 % of knowledge workers’ time is spent searching for information. That time can be well spent, but it is a substantial and significant cost. If people at your company spend...